How to do it in Strobo

The organizer panel step by step, with answers to the questions organizers ask before their first sale. Some topics also have a short screen recording.

• Create an event and put tickets on sale

  It all happens on one screen: a name, a venue, one ticket type — then you publish.

• Connect Stripe so you get paid

  Ticket money goes straight into your own Stripe account. Connecting takes a couple of minutes, and you can finish later.

• Seller details: who sells your tickets

  Buyers have to be told who sells the tickets before they pay. You enter it once, in the settings.

• Ticket tiers: price, quantity, stop selling, remove

  A tier is one kind of ticket with its own price and quantity. You manage tiers on the event's Tickets tab.

• Publish, pause sales, unpublish or cancel an event

  What each status change does for buyers, and what it leaves for you to do.

• Checkout and the service fee

  How buyers pay, what the service fee is, and how to sell without it.

• Sales channels and promoter links

  Give each promoter, artist or platform its own link, and see what each one sold.

• Refunds: one order, or every order after a cancellation

  Refund a whole order or some of its tickets, and after a cancellation refund everyone at once.

• Plans and limits

  What each plan includes, what counts toward it, and how to change or cancel it.

• Set up the door: PIN, scanner, install

  For whoever works the door. The PIN from the organizer opens the scanner on your phone, and you do not need an account.

• An audience for one event in Meta and TikTok

  Use the event's ID or its page address to build an ad audience of the people who looked at, or bought, one event.

• An event catalog for Meta ads

  Give Meta a list of your upcoming events, so catalog ads can show each event and send people to its page.