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Sales channels and promoter links

Give each promoter, artist or platform its own link, and see what each one sold.

Step by step

  1. Open the event and its “Channels” tab.
  2. Press “+ New channel”.
  3. Choose a “Platform”, or choose “No platform” and type the “Owner”: the promoter, artist or partner the link is for.
  4. Check the “Code”. It is the part people paste, and it cannot be changed after you save.
  5. Press “Create channel”, then “Copy link” on the new card, and send the link to whoever shares it.
  6. To give every artist on the line-up a link of their own, use “From the line-up”.

Channels belong to one event. A new event starts with none.

Open this screen in the panel

Questions

Does a promoter code give buyers a discount?
No. The code only records where a sale came from. It does not change the price or unlock a tier.
Does a promoter need a Strobo account?
No. The owner of a link is just a name.
Where do I see what a link sold?
On the “Channels” tab, each link's card shows its orders, tickets and ticket sales. Ticket sales are the ticket price, without the service fee.
What if a buyer comes back later without the link?
Then the sale is not credited to the link. Only a purchase made after arriving through the link counts for it.
Can I edit or delete a link?
No. Check the code before you press “Create channel”.
Does one link work for all my events?
No. A link belongs to one event, so each event needs its own links.
Does Strobo work out promoter commission?
No. Strobo shows what each link sold, and nothing about commission or amounts owed.
What if someone uses a wrong or old code?
The purchase goes through as usual, without a channel.